On Call Duty 24×7

Geko means continuous monitoring.

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In Geko we understand that your business needs to ensure the business continuity and the quality of your service and of course the trending of your service after the deployment.

Our 24/7 service provide several tools and solutions to warranty your service continuity, improving the quality by monitoring not just the cloud computing staff but also the Business KPI as well as check the deployment pipelines in a continuity loop that keeps updated the knowledge about real status data of your business.

Once our monitoring tools detects some uncommon behaviour in your systems, our workflow alerting systems start to work to understand which workflow fits better with the current issue and informs our on call team that after resolve the incident provide post mortem feedback to our customers.

If our customers also use the CI/CD Geko deployment platform, we can rollback the code in a proper way if after the continuous delivery some KPI fails.

In few points:

  • Business KPI monitoring
  • Cloud advanced monitoring
  • Deployment trending tools and rollback
  • Customer feedback
  • Post mortem documentation
  • Alerting Workflow
  • SLA agreement for service
  • On call rotation
  • NOC monitoring
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