Managed Services

Your remote Devops Team!!

Managed Service Comparison Table

PrePaid Bundle Service Lite Service Plus Enterprise
Dedicated resources Dedication single resource time. It doesn't mean you will have always same technical assigned to you. It's just a measure of effort From 20h /month From 1/2 dedicated resource From 1 dedicated resource Dedicated Team
Included services
Confluence Documentation
Jira Service Desk Support SLA 24h SLA 3h SLA 1h SLA 30 mins
Jira Project Management – Backlog
Infrastucture GIT Repo
Dedicated Slack channel
Architecture committee 4 meetings / year
Technical Account Manager assigned
Daily meeting with technical team
Monitoring – Alerting – On Call Services
Dashboard Overview
 On Call Duty NOT INCLUDED NOT INCLUDED 24X7 SLA 30 min 24X7 SLA 30 min
Enpoint / API / web monitoring
Custom Security monitoring and certificates

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