PrePaid Bundle	Service Lite	Service Plus	Enterprise
Dedicated resources Dedication single resource time. It doesn't mean you will have always same technical assigned to you. It's just a measure of effort	From 20h /month	From 1/2 dedicated resource	From 1 dedicated resource	Dedicated Team
Included services
Confluence Documentation	✔	✔	✔	✔
Jira Service Desk Support	SLA 24h	SLA 3h	SLA 1h	SLA 30 mins
Jira Project Management – Backlog		✔	✔	✔
Infrastucture GIT Repo	✔	✔	✔	✔
Dedicated Slack channel		✔	✔	✔
Architecture committee 4 meetings / year			✔	✔
Technical Account Manager assigned			✔	✔
Daily meeting with technical team			✔	✔
Monitoring – Alerting – On Call Services
Dashboard Overview		✔	✔	✔
On Call Duty	NOT INCLUDED	NOT INCLUDED	24X7 SLA 30 min	24X7 SLA 30 min
Enpoint / API / web monitoring	✔	✔	✔	✔
Custom Security monitoring and certificates				✔