{"id":8388,"date":"2022-06-29T17:18:45","date_gmt":"2022-06-29T15:18:45","guid":{"rendered":"https:\/\/geko.cloud\/?p=8388"},"modified":"2022-06-29T17:18:45","modified_gmt":"2022-06-29T15:18:45","slug":"service-manager-role","status":"publish","type":"post","link":"https:\/\/geko.cloud\/en\/service-manager-role\/","title":{"rendered":"Service Manager role"},"content":{"rendered":"<h2>What Does a Service Manager Do?<\/h2>\n<p>The Service Manager has become a <strong>key piece for IT management in organizations.<\/strong><br \/>\nIt is the person responsible for the implementation and monitoring of all processes linked to the management of corporate information systems.<\/p>\n<p>The function of the Service Manager at Geko is to provide<strong> versatility in the vision of both the client and the technical team in the different phases.<\/strong><br \/>\nAdapting the client&#8217;s needs and ensuring the correct execution of the agreed actions.<\/p>\n<p>On the other hand, the Service Manager, together with the TAM, is in charge of aligning the roadmap in the medium and long term, contributing their business\/technology vision thanks to having accredited technical knowledge with the main cloud and Kubernetes certifications.<\/p>\n<h3>Some of its most relevant functions are:<\/h3>\n<ul>\n<li>Ensure compliance with SLAs<\/li>\n<li>Responsible for IT implementation<\/li>\n<li>IT partner<\/li>\n<li>IT profitability<\/li>\n<li>Team formation<\/li>\n<li>Skills for dealing with customers<\/li>\n<li>Skills for dealing with management<\/li>\n<li>Skills to communicate and train<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8370\" src=\"https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Captura-1-1024x702.jpg\" alt=\"La Figura del Service Manager\" width=\"600\" height=\"412\" srcset=\"https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Captura-1-1024x702.jpg 1024w, https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Captura-1-300x206.jpg 300w, https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Captura-1-768x527.jpg 768w, https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Captura-1.jpg 1121w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>In addition, the Service Manager must have essential qualities and skills such as:<\/h3>\n<ul>\n<li>Teamwork<\/li>\n<li>Ability to make decisions and solve problems<\/li>\n<li>Plan, organize and prioritize work<\/li>\n<li>Communication capacity<\/li>\n<li>Ability to obtain and process information<\/li>\n<li>technical knowledge<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8361 size-large\" src=\"https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Copia-de-Copia-de-Diseno-sin-nombre-3-1-1024x577.png\" alt=\"La figura del Service Manager\" width=\"800\" height=\"451\" srcset=\"https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Copia-de-Copia-de-Diseno-sin-nombre-3-1-1024x577.png 1024w, https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Copia-de-Copia-de-Diseno-sin-nombre-3-1-300x169.png 300w, https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Copia-de-Copia-de-Diseno-sin-nombre-3-1-768x433.png 768w, https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Copia-de-Copia-de-Diseno-sin-nombre-3-1-1536x865.png 1536w, https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Copia-de-Copia-de-Diseno-sin-nombre-3-1.png 1640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>At <strong><a href=\"https:\/\/geko.cloud\/en\/\" target=\"_blank\" rel=\"noopener\">Geko Cloud<\/a><\/strong>, we are a Cloud Consulting formed by a team that is integrated into the day-to-day of our clients, to give value to a quality service and a totally personalized experience.<\/p>\n<p>\ud83d\ude80 We take off together?<\/p>\n<p>We share some<strong><a href=\"https:\/\/geko.cloud\/en\/case-studies\/\" target=\"_blank\" rel=\"noopener\"> Case Studie<\/a><a href=\"https:\/\/geko.cloud\/en\/case-studies\/\" target=\"_blank\" rel=\"noopener\">s<\/a> <\/strong>where our values \u200b\u200band efforts are reflected in the results of the projects we have carried out.<\/p>\n<p>We hope that this article has helped you to learn something new and continue expanding your knowledge.<br \/>\nWe invite you to contact us if you need information about the <a href=\"https:\/\/geko.cloud\/en\/cloud-services\/\" target=\"_blank\" rel=\"noopener\">Cloud<\/a> and <a href=\"https:\/\/geko.cloud\/en\/devops\/\" target=\"_blank\" rel=\"noopener\">DevOps<\/a> world and keep checking our blog to find other useful publications.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What Does a Service Manager Do? The Service Manager has become a key piece for IT management in organizations. It is the person responsible for the implementation and monitoring of all processes linked to the management of corporate information systems. The function of the Service Manager at Geko is to provide versatility in the vision [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":8362,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[66,68],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Manager role - Geko Cloud<\/title>\n<meta name=\"description\" content=\"Service Manager role\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Manager role - Geko Cloud\" \/>\n<meta property=\"og:description\" content=\"Service Manager role\" \/>\n<meta property=\"og:url\" content=\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"Geko Cloud\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-29T15:18:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Copia-de-Copia-de-Diseno-sin-nombre-3-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1640\" \/>\n\t<meta property=\"og:image:height\" content=\"924\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sara\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@geko_cloud\" \/>\n<meta name=\"twitter:site\" content=\"@geko_cloud\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/\"},\"author\":{\"name\":\"Sara\",\"@id\":\"https:\/\/geko.cloud\/es\/#\/schema\/person\/9dd35472a0780016e91134c6581326f5\"},\"headline\":\"Service Manager role\",\"datePublished\":\"2022-06-29T15:18:45+00:00\",\"dateModified\":\"2022-06-29T15:18:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/\"},\"wordCount\":302,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/geko.cloud\/es\/#organization\"},\"image\":{\"@id\":\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/geko.cloud\/wp-content\/uploads\/2022\/05\/Copia-de-Copia-de-Diseno-sin-nombre-3-1.png\",\"articleSection\":[\"Geko cloud\",\"Marketing\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/\",\"url\":\"https:\/\/geko.cloud\/es\/la-figura-del-service-manager\/\",\"name\":\"Service Manager role - 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